Privacy Policy

GDPR Privacy Notice (Customers)

What information do we collect about you?
To allow us to provide you with our services we need to store some personal information from you. The data collected will be the minimum amount of data required to interact with you and solely used for trading purposes. This information may include:
- Full name/company name
- Address (and previous addresses)
- Contact names/numbers
- Email addresses
- Bank details
Using your personal information
Laird Group may share your information with credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors. If you provide us with details of third parties, i.e. trade references, please ensure you have received their consent to use their details in this way, prior to submitting them to us.
You may also contact us at any time to access, correct, amend or delete information that we hold about you by emailing your request to dataprotection@laird.co.uk
Who we share your information with and why
Laird Group works with a number of trusted suppliers and businesses in order to provide you the high quality goods and services for example haulage firms. We will not share your information for marketing purposes with companies outside of the Laird Group.
How long we keep your information
If we collect your personal information, the length of time we retain it is determined by the details set our in our data retention policy. We may need your personal information to establish, bring or defend legal claims. For this
purpose, we may retain your personal information after the date it is no longer needed by us for any of the purposes listed under ‘Using your personal information’ above. The only exceptions to this are where:
- the law requires us to hold your personal information for a longer period, or delete it sooner;
- you exercise your right to have the information erased (where it applies) and we do not
need to hold it in connection with any of the reasons permitted or required under the law;
- we bring or defend a legal claim or other proceedings during the period we retain your
personal information, in which case we will retain your personal information until those
proceedings have concluded and no further appeals are possible; or  in limited cases,
existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.
What are your rights?
You are entitled to request the following from Laird Group Ltd, there is more information on these on the Information Commissioners website www.ico.org.uk
Rights and what does this mean?
1. Rights to be informed
You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we are providing you
with the information in this Privacy Policy.
2. Right of access
You have the right to obtain access to your personal data (if we are processing it) and certain other information (similar to that provided in this Privacy Policy). This is so you are aware and can
check that we are using your personal data in accordance with data protection law.
3. Right to rectification
You are entitled to have your personal data corrected if it is inaccurate or incomplete.
4. Right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enable you to request the deletion or removal of yourpersonal data where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. Right to restrict processing
You have the right to ‘block’ or supress further use of your personal data in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further.
6. Right of data portability
You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions
apply, you have the right to have such information transferred directly to a third party.
7. Right to object to processing
You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including in each case any related profiling).
8. Right to withdraw consent to processing
If you have given your consent to us to process your personal data for a particular purpose (for example, direct marketing), you have the right to withdraw your consent at any time (although if
you do so, it does not mean that any processing of your personal data up to that point is unlawful).
9. Right to make a complaint to the data protection authorities
You have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data or believe our processing of
your personal data does not comply with data protection law.
How to contact us
For further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please contact us at dataprotection@laird.co.uk